Soft Skill Programme

Program Overview

Does your organisation lack passion, energy, self-reliance and drive? If so, here’s your chance to create a motivating and engaging workplace where people develop and live up to their potential. To be successful in today’s work environment, a leader must learn to appropriately balance his/her task direction with proper relationship behaviour, leading to high levels of consistent performance across team members. Many managers are failing this challenge to positively impact an employee’s individual perceptions, self-awareness and relationship management, and ways of approaching people, problems and situations differently than in the past. As such, this program is specially developed for leaders using @ the Situational Leadership grid that will help you apply the most comprehensive, tangible and useful model of leadership available. Get ready to know exactly what effective leaders do and practice the concrete tools you need to leap ahead.

  • Individual in leadership role, including executive, manager at all levels, project manager, team leader and supervisor.
  • Understand the theory and language of Situational Leadership Model.
  • Maintain an acute awareness of their innate leadership-related strengths and areas for development – critical skill sets in working in high-performing organisations.
  • Conduct highly effective coaching conversations by understanding when a particular leadership style has a high probability of success and when it does not.
  • Create more productive teams/organisations by accelerating the development of individuals that are new to their role and/or are learning a new task.
  • Effectively drive behavior change and business results by communicating through a common, practical language of leadership.

    Participant will be able to:

  • Improve communication and become a more trusted and credible leader.
  • Create a collaborative work environment to achieve faster sustainable results.
  • Avoid the negative outcomes of over supervision and under supervision.
  • Obtain a critical thinking process for analysing, diagnosing, and acting according to the situation.
  • Increase participant effectiveness in setting goals, providing clear direction, listening, observing, monitoring and giving feedback.
  • Retain the most talented employees by being more responsive to their development needs.
  • Training material : English language
  • Lecture : Malay and/or English language
  • Activities
  • Q&A
  • The Need and Value of Situational Leadership®II
  • Goal Setting – The First Skill of a Situational Leader
  • Diagnosing – The Second Skill of a Situational Leader
  • Matching – Third Skill of a Situational Leader
  • Plan for Development

In-House Training